Privacy Protection

24bajee Privacy Policy

Your personal information matters most to us. Everything about how we collect, use, and protect your data is explained here with full transparency.

Last updated: January 2026
Why Should You Read This Policy?

By creating an account or using the 24bajee platform, you agree to this Privacy Policy. We recommend reading it before registering — it directly helps protect your data and your rights.

Our Core Data Protection Principles

SSL Encryption

All your data transfers are encrypted with 256-bit SSL.

Never Sold to Third Parties

Your personal information is never sold or rented.

Minimal Data Collection

We collect only the information necessary to provide our services.

Full Control in Your Hands

Request to view, correct, or delete your data at any time.

Secure Data Storage

All data is stored on secure servers; unauthorized access is not possible.

Spam-free communication

Unsubscribe from unwanted ads or messages with ease.

1 What Information We Collect

When you create an account or use our services on 24bajee, we collect various types of information. This data is used solely to provide you with the best possible experience. We do not ask for anything we don't need.

Type of Information Example Purpose of Collection
Identity Information Name, date of birth, national ID number Account Verification & KYC
Contact Information Phone number, email address Account Security & Notifications
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Gaming Activity Game history, bet amounts, wins/losses Responsible Gaming Assurance
Cookies & Tracking Session cookies, language preferences Improving User Experience
What We Don't Collect

Your full card number, CVV, or PIN is never collected. Payment transactions are processed directly through an encrypted gateway.

2 Methods of Data Collection

24bajee collects your information through various methods. You have the right to know about each of them. We handle this process with complete transparency.

  • Directly provided: Information you provide during registration, KYC verification, or when contacting support.
  • Automatically collected: Information collected via cookies, log files, and tracking technologies while using the platform.
  • From third parties: Information received from payment processors (bKash, Nagad) and identity verification agencies.
  • Public Sources: Verification of required information from government databases to meet legal obligations.

Disabling cookies may limit some platform features. However, you can manage cookies at any time through your browser settings.

3 Purpose of Data Use

24bajee uses your information only for specific, legitimate purposes. Your data is never used for anything irrelevant or unnecessary.

  • Service Delivery: Managing accounts, processing deposits and withdrawals, and ensuring gaming services.
  • Security Assurance: Preventing fraud, money laundering, and unauthorized account access.
  • Legal Compliance: Data is used to comply with directives from official regulatory authorities.
  • Experience Improvement: Offering game suggestions and promotional offers tailored to your preferences.
  • Contact: Sending important updates, security alerts, and promotional notifications.
  • Analytics: Analyzing platform performance and user experience.
Marketing Communications

To stop receiving promotional emails or SMS, turn off "Marketing Notifications" in your account settings. Please note that important security messages will still be sent.

4 Data Sharing & Disclosure Policy

24bajee never sells your personal information. In certain circumstances, limited data may be shared with trusted partners.

  • Payment Processors: Information required to complete transactions with bKash, Nagad, Rocket, or your bank is shared via directly encrypted channels.
  • KYC Provider: Licensed third-party agencies are used for identity verification.
  • Law Enforcement Agencies: Disclosure of information to authorities may be required under a court order or valid legal process.
  • Business Transfer: If 24bajee undergoes a change of ownership, your information may be transferred to the new owner, though this policy will remain in effect.
Caution

24bajee will never ask for your password, OTP, or full payment details over the phone or by email. Any such request is fraudulent — stay alert.

5 Data Protection Measures

24bajee follows the latest technology and processes to keep your information secure. Our security measures are maintained to international standards.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Factor Authentication (2FA): OTP verification for account login is available as an optional feature.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit and test our systems.
  • Data Backup: Your data is regularly backed up in encrypted storage.
  • Staff Training: Our team members receive regular training on data protection.

6 Data Retention Period

24bajee does not retain your information longer than necessary. Different types of data have their own defined retention periods.

  • Account Information: For as long as the account is active and up to 5 years after closure.
  • Financial Transaction Records: Retained for a minimum of 7 years as required by law.
  • Gaming History: For as long as the account is active and up to 2 years after closure.
  • Support chat records: Up to 1 year after last contact.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

As a 24bajee user, you have full control over your own information. You can exercise the following rights at any time.

Right to Access You can find out what information we hold about you.
Right to Rectification You can request corrections to any inaccurate or outdated information.
Right to Erasure Request deletion of your personal data under applicable conditions.
Right to Restrict Processing Request that we stop using your data for a specific purpose.
Data Portability Request a copy of your data in a portable format.
Right to Object Object to your data being used for marketing or profiling purposes.
To exercise your rights

To exercise any of the rights above, please contact our support team: [email protected] — We will respond within 30 days.

8 Cookie Policy

Cookies are used on the 24bajee website and app. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Preference Cookies: Remembers your language, theme, and personal preferences.
  • Analytics Cookies: To understand which pages are used most.
  • Marketing Cookies: For showing relevant ads — you have the option to turn this off.

You can delete or block cookies at any time through your browser settings.

9 Minor Protection

24bajee strictly does not collect information from anyone under 18 and does not provide services to minors. Age is verified at registration, and additional proof may be requested if there is any doubt.

If you believe a minor has created an account on our platform, please contact the support team immediately. The account will be suspended at once and any collected data will be deleted.

10 Policy Updates & Contact

24bajee may update this Privacy Policy from time to time. For significant changes, a notice will be sent to your registered email or posted on the platform. The "Last Updated" date at the top of the page will always reflect the latest revision.

If you have any questions or concerns about this policy, please get in touch with us. We are always committed to protecting your privacy.

Contact Address

For any data protection concerns: [email protected]
Our support team is available 24 hours a day, 7 days a week.

Frequently Asked Questions (FAQ)

Never. 24bajee does not sell or rent your personal information to any third party. Data is shared with trusted partners only on a limited basis where necessary — such as for payment processing and KYC verification.

After account closure, financial transaction records are retained for 7 years as required by law. Other data is securely deleted after its defined retention period (2–5 years). You may request deletion of your data, though information subject to legal obligations may not be immediately removable.

Yes, completely safe. All payment transactions are processed through 256-bit SSL encryption. We never store your full card number, CVV, or PIN. Payments go directly through a secure gateway.

Yes, absolutely. Go to the "Notification Preferences" section in your Account Settings to turn off marketing emails and SMS. However, security alerts and important account updates will always be sent.

Yes. In the event of a data breach, we will notify affected users via email and on the platform within 72 hours. You will receive clear information about the nature of the breach, potential risks, and the steps you should take.

Play Safe, Win Big

24bajee is committed to keeping your data safe — always by your side. Join now and enjoy gaming on a platform you can trust.

বাংলা